Episode 13

How To Best Use (and Scale!) Recruiting Personnel and Tools

About this Episode

In this episode of Offer Accepted, host Shannon Ogborn sits down with Marty Hauck, Founder of The People People Group. They start with the nitty-gritty of recruiting, discussing the importance of choosing the right tools and systems for your team. Marty emphasizes the need for autonomy and creativity in the process, advocating for a balance between individualized workflows and centralized tools.

The conversation then shifts to the significance of compliance and integration when selecting recruiting tools. Marty warns against the allure of cheap solutions, pointing out the hidden costs that may arise from a lack of compatibility with pre-existing systems. He also highlights the importance of considering the scale of the company and future business outlook when making these decisions.

Finally, Marty shares his unique perspective on honesty in the recruiting process. He argues for transparency about the challenges a candidate might face in a role, suggesting that this approach builds trust and leads to better long-term outcomes. The episode wraps up with Marty sharing where listeners can learn more about him and The People People Group.


Recruiting Ops

This Episode's Guest

Marty Hauck

Founder @ The People People Group

Marty Hauck founded The People People Group in 2017 initially as a side hustle. After seeing the impact it has had, he turned it into a full-time commitment offering recruiting services. In the last 5+ years, he has built a community group of 4,000+ HR, Recruitment and Operations professionals.

Key Learnings

Marty's episode reveals actionable insights on how to gather feedback that informs decision-making, make strategic hiring decisions aligned with business goals, and choose tools that scale with growth.

Major takeaways:

  1. The Importance of Open-Ended Questions in Gathering Feedback - Marty emphasizes the importance of asking open-ended questions to gather meaningful feedback. He suggests that instead of asking if a candidate had a good experience, recruiters should ask what could have made the experience better. This approach encourages more detailed and constructive feedback, providing actionable insights for improvement. Marty also highlights the importance of talking to the right people for feedback, including hiring managers and candidates, to get a comprehensive understanding of the recruiting process.
  1. Strategic Hiring Decisions in Recruiting - Marty discusses the complexity of determining what kind of recruiting hire to make. He suggests that this decision often goes beyond the recruiting leader's influence and involves department or team leaders. Factors such as the organization's needs, the longevity of the role, and the scope for future growth should be considered. Marty also mentions the importance of understanding the financial implications of hiring decisions, such as the average cost per hire versus the cost of using an external recruiter.
  1. Balancing Tool Acquisition and Budget Constraints in Recruiting - Marty explores the impact of buying tools on the recruiting budget and future personnel. He emphasizes the importance of choosing tools that can scale with the company's growth and align with the team's needs. Marty also suggests that recruiting leaders should consider the company's business outlook, such as potential acquisitions or geographical expansions, when making tool-related decisions. He encourages leaders to empower team members who are "tool junkies" to educate others about new and efficient tools.

Hosted By

Shannon Ogborn

RecOps Consultant & Community Lead @ Ashby

Shannon Ogborn is a Recruiting Ops expert with nearly ten years of experience at companies from Google to Hired Inc and more. She’s shining a spotlight onto what makes a recruiting strategy one of a kind.

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