Support and Success at Ashby are set up to meet the demands of your team
We're investing heavily in our Customer Success and Support teams. From faster ticket resolution to guided services and AI tools, we’re built to meet your team’s pace and priorities.
24 / 7
around-the-clock support for our customers
Global
coverage spanning every region
2.7k+
customers served and counting
Customer Success & Support
Hear real stories from our amazing community about working with Ashby
Whether it’s solving tough problems in TA or unlocking more value day to day, our Support and Success teams show up with care, urgency, and a drive to transform what teams can accomplish with their ATS.
Knowledgable
Ensuring you get the most out of the product and community.
Timely
Bias towards action and shared urgency with our customers.
Collaborative
Support and Success members that feel like an extension of your team.
Knowledgable
Ensuring you get the most out of the product and community.
Timely
Bias towards action and shared urgency with our customers.
Collaborative
Support and Success members that feel like an extension of your team.
The customer support team are also wonderful. Whenever we need to contact them, which is incredibly rare due to how intuitive the product is, the team are efficient, diligent and super fast to resolve any queries we have.
Additional Resources
Explore guides, courses, and product updates to help you ramp quickly, work efficiently, and get the most out of Ashby.
Ashby Knowledge Base
Ashby is designed to be quick to implement but also to offer advanced features when you need them. View our in depth guides to help you learn the basics of Ashby recruiting.
Ashby Academy
Gain confidence with Ashby, learn practical skills to get work done efficiently, and benefit from best practices. On-demand courses cover the basics to advanced workflows.
Product Updates
Stay up to speed on all our product updates across the platform. We ship improvements frequently, so you can take advantage of new features as they’re released.
Expertise
Supporting our customers with Technical Experts and TA Practioners
Our Support and Success teams are a unique blend of seasoned Technical Support professionals and former Talent Acquisition practitioners. Whether you're troubleshooting a workflow or seeking best practices, you're speaking with someone who knows the technology and the challenges of Talent Acquisition.
