Today, we’re releasing Fraudulent Candidate Detection and Management to all customers in Ashby. It's designed to help you detect and mark candidates as fraudulent during your application review so you can focus on real candidates. 

See a full walkthrough below:

https://www.loom.com/share/f0ee83d8f7414239b42e90cfc1aadefe

Fraudulent candidates have become a huge disruption to hiring pipelines. They’re a drain on productivity for hiring teams and in extreme cases can expose sensitive company information.

We'll take a look at how you can use Fraudulent Candidate Detection and Management directly in Ashby and [how our approach](https://www.ashbyhq.com/blog/all/ashby-launches-the-first-ats-integrated-fraud-detection-system) prioritizes candidate experience while giving you full control of your fraud determinations. 

## Hires from inbound have been on the rise

Our [talent trends data](https://www.ashbyhq.com/talent-trends-report/reports/2023-trends-report-offer-acceptance-rates) has shown that inbound applications continue to make up a large percentage of hires.

![](https://a-us.storyblok.com/f/1017310/2400x1537/6c4573e0fa/accepted-offers-by-source-business-roles.png)

But, over time this channel has become saturated with fraudulent candidates resulting in inefficient review time, wasted interview hours, and a degraded experience for legitimate candidates. 

The data shows prioritizing inbound as a source for hire pays off but how can you effectively utilize this channel when volume + fraud are making it increasingly difficult?


## How Fraudulent Candidate Management in Ashby helps

In your Job settings you now have the option to define whether or not you want to set up automatic fraud detection for candidates that submit an online application.

![](https://a-us.storyblok.com/f/1017310/2830x1472/c0fd577b52/set-up-fraud.png)

This control gives you the ability to prioritize certain jobs where you believe more fraudulent behavior may exist. You also have the option to set this up as a default for all jobs. 

Applicants are then automatically run through multiple fraud checks as they apply to your jobs.

![](https://a-us.storyblok.com/f/1017310/2490x1244/c7e64c8fd0/automatic-detection.png)

We'll use signals related to:

- Device
- IP
- Email
- Phone

This method is designed to be unobtrusive to the candidate experience so as to not require any additional action on their end. We've also chosen a certain blend of signals and depth that are inherently hard for bad actors to spoof.

Applicants will now fall into two buckets that allow you to filter on and prioritize your application review:

1. Candidates with no fraud signals detected
2. Candidate with multiple fraud signals detected

This gives you the ability to, for example, do a first pass at applicants that meet your criteria (in combination with [AI-Assisted Application Review](https://www.ashbyhq.com/product-updates/ai-assisted-application-review)) and display no signals of fraud. 

![](https://a-us.storyblok.com/f/1017310/1404x988/b4a1475ecf/filter-fraud.png)

You now have an actionable method for approaching high-volume and potentially high-fraud pipelines.

Once you're in your application review you have all the details needed to make a determination on whether or not a candidate should be marked as fraudulent.

![](https://a-us.storyblok.com/f/1017310/2538x1378/bb9e3ef67c/app-review-fraud.png)

In this view you'll now see:
1. An AI summary of the fraud signals detected
2. The ability to drill down into the signals detected by clicking "show more"
3. A button to mark the applicant as fraudulent or not

Here we've prioritized surfacing all the information you need to make an informed decision. The AI summary makes it accessible to non-technical users and we'll also provide in-depth details in case you or your security team need to drill in one layer deeper. 


Because fraud signals live next to the application submission, resume data, and AI criteria you're able to move quickly in your determination.

![](https://a-us.storyblok.com/f/1017310/2880x1482/d2808445fb/other-context.png)

When fraud signals are detected we'll mark it as such on the candidate profile as well. Here you'll see all the details for each signal we're checking and we'll also expose convenient shortcuts like a "Check LinkedIn" if you want to go one step further to see what verifications they've done elsewhere.

![](https://a-us.storyblok.com/f/1017310/2666x1448/dfe8e0096f/candidate-profile-check-linkedin.png)

Because this is built into Ashby it's easily reportable. You can surface fraudulent trends on dimensions like job type or even keep a list of fraudulent candidates you've had over time. 

![](https://a-us.storyblok.com/f/1017310/1970x1430/bef10c2cdf/setting-up-fraud.png)

Fraudulent Candidate Detection and Management is included across all plans and uses your existing AI credits to perform checks on applicants. 

In the coming weeks we'll also be announcing some updates to our AI credit system so you can take full advantage of Fraudulent Candidate Detection and Management and [AI-Assisted Application Review](https://www.ashbyhq.com/product-updates/ai-assisted-application-review) without worrying about hitting a ceiling. More details to come soon!

For [full pricing details head here](https://ashbyhq.notion.site/268dc989d7bd804790f1cb7065b912f4). You can also see a walkthrough of the pricing structure in the video below. 

https://www.loom.com/share/5ed56236f6494d158d0871a264dafba8

To get started, you can enable fraudulent candidate detection for specific jobs or as a default for your entire organization. If you’re interested in trying out Fraudulent Candidate Detection and Management in Ashby, you can also [book a demo here](https://www.ashbyhq.com/request-demo). 



Fraudulent Candidate Detection and Management in Ashby helps you detect and mark candidates as fraudulent during your application review so you can focus on legitimate candidates. 

Introducing Fraudulent Candidate Detection and Management to help you focus on legitimate candidates

Candidate profiles in Ashby store a lot of helpful data in context, including interview notes, emails, texts and messages, feedback scores, and interview details. Finding the exact information you need, when you need it, can involve scrolling through a lengthy feed.

<div style={{position: "relative", paddingBottom: "56.25%", height: 0}}><iframe src="https://www.loom.com/embed/443fc71b70364081af224e5d2191e9d9" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowFullScreen style={{position: "absolute", top: 0, left: 0, width: "100%", height: "100%"}}></iframe></div>

The new AI Candidate Assistant helps you get quick answers by typing your questions directly into the candidate profile.

![](https://a-us.storyblok.com/f/1017310/1920x1080/b3832d4879/candidate-assistant-1.jpeg)

## Ask AI panel
On any candidate’s profile, click the “Ask AI” sidebar. A chat window slides out, showing a handful of default prompts you can use immediately.


## Pick or type your question
Choose a built-in prompt (for example, “What are the next steps for this candidate?”) or enter your own question in plain English.

![](https://a-us.storyblok.com/f/1017310/1920x1080/62dd6ae3fa/candidate-assistant-2.jpeg)

## See concise answers
In the chat window, you'll get an easy-to-understand response.

## Check sources
Each bullet in a response references the exact email, note, or feedback entry where that insight was found. You can review the original context in seconds.

![](https://a-us.storyblok.com/f/1017310/1920x1080/a5562f69b5/candidate-assistant-3.jpeg)

## Drill down with follow-ups
Ask follow-up questions that are context-aware like “What are the competing offer details?” and the assistant will surface compensation info drawn straight from interview notes.

## Maintain conversation context
Each profile’s chat history stays attached to that candidate. Switching between profiles instantly recalls the right thread, so you never lose your place.

No more guesswork, scrolling through updates, or context-switching needed to move candidates through your pipelines. Now available to every Ashby customer.



The new AI Candidate Assistant helps you get quick answers by typing your questions directly into the candidate profile.


Quickly find candidate information with AI Candidate Assistant

AI Candidate Assistant

<div style={{position: "relative", paddingBottom: "56.25%", height: 0}}><iframe src="https://www.loom.com/embed/18f6b7e6f60142a4acbf40d2804cc2ea" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowFullScreen style={{position: "absolute", top: 0, left: 0, width: "100%", height: "100%"}}></iframe></div>
Ashby reports are powerful and flexible, but building the right one can take time. 
The redesigned [Report Builder](/product-updates/simplified-report-builder) comes with a new AI-powered Reporting Assistant, available in beta.
![](https://a-us.storyblok.com/f/1017310/1920x1080/78225af571/reporting-assistant-1.jpeg)
Instead of selecting templates or manually applying filters, you can now describe what you want in plain English in a chat with your Reporting Assistant. Ashby returns a working report with filters, fields, and visualizations already applied.

This helps teams move quickly, reduce friction, and explore their data without needing deep experience with report logic.
### Natural Language Queries
![](https://a-us.storyblok.com/f/1017310/1920x1080/fff6e7a9bf/reporting-assistant-2.jpeg)
Instead of choosing from templates or navigating complex report types, you can now describe what you want in plain English and get started instantly. Just type something like:


> “Hires in the last six months by source.”

Ashby will instantly generate a report with the right fields, filters, and visualizations. From there, you can refine filters, adjust groupings, or ask follow-up questions to iterate further.
### Lower learning curve
![](https://a-us.storyblok.com/f/1017310/1920x1080/85ef0a82fb/reporting-assistant-3.jpeg)

Even when the initial result isn’t perfect, the assistant gets you close. Fine-tuning your results is much easier than building the right report from scratch. Iterating in natural language helps you learn report-building techniques and uncover insights you might not have considered.

![](https://a-us.storyblok.com/f/1017310/1920x1080/15de5bc69d/reporting-assistant-4.jpeg)
### Under the hood

In the background, the assistant picks the best report type, applies your requested filters and grouping, and titles the report for clarity. If your query is outside its scope, it will let you know so you can adjust your request.

Combining the new report builder with AI chat unlocks a faster, more intuitive reporting experience. It’s perfect for teams that want to explore data without mastering report logic.



AI-Assisted Report Builder adds a new way to generate reports within the redesigned Report Builder. 

Build reports by asking questions in plain English

AI-Assisted Report Builder

Reporting in Ashby gives you a lot of flexibility and power. But for new users or anyone trying to move quickly, getting started can feel like a big lift. We've made it simpler for anyone to get started with Report Builder.
<div style={{position: "relative", paddingBottom: "56.25%", height: 0}}><iframe src="https://www.loom.com/embed/f16ad820decf41a9ba0528016759772b" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowFullScreen style={{position: "absolute", top: 0, left: 0, width: "100%", height: "100%"}}></iframe></div> 

### A simpler place to start
![](https://a-us.storyblok.com/f/1017310/3840x2160/178578683b/report-builder-1.jpeg)
The redesigned Report Builder solves this by giving you a cleaner, more focused starting point.




- Report Templates are better organized along the left sidebar
- Each template category is collapsible, allowing you to focus on a single category or explore them all
- You can easily search templates by a single keyword or topic
![](https://a-us.storyblok.com/f/1017310/3840x2160/7c2d67b3f1/report-builder-2.jpeg)

Once you’ve selected your Report Template, we’ve made it much easier to tweak settings to get exactly what you need. 

- Your data visualization is always front and center. With live previews, you get to see the impact of your changes in real time. 
- Quickly configure your report from the tiles above your graph. For many users, these are the only adjustments needed.
- More advanced settings are available in your right sidebar, which is collapsed by default.

### Advanced settings moved to the side

### 
![](https://a-us.storyblok.com/f/1017310/3840x2160/73170faf52/report-builder-3.jpeg)

You can still use advanced logic to build exactly what you need. These controls now live in a collapsible sidebar that keeps your report front and center as you work.

From the right sidebar you can update fields like:
- Reporting subject
- Visualization options
- Groupings
- Timezone Settings

This new experience moves us closer to our goal: making powerful reporting feel approachable and fast. It lowers the barrier to entry, making it easier for everyone to explore, understand, and act on their insights.


Ashby's simplified Report Builder makes powerful reporting feel approachable and fast. 


A simpler way to get started with reporting

simplified Report Builder

<div style={{position: "relative", paddingBottom: "56.25%", height: 0}}><iframe src="https://www.loom.com/embed/ebbee8f10a66441fbb9be6de654940da" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowFullScreen style={{position: "absolute", top: 0, left: 0, width: "100%", height: "100%"}}></iframe></div>
Recruiters already text candidates; but usually from personal phones or third-party tools that are disconnected from the ATS. That creates risk, slows down collaboration, and leads to missed opportunities.

Ashby Texting is built to fix that. It brings texting into your core recruiting workflows with the benefits of being trackable, compliant, and easy to use. Whether you’re hiring for corporate, high-volume, or seasonal roles, Ashby helps your team move faster by reaching candidates where they are.

## Integrated and trackable by default

Ashby adds native SMS support directly inside the ATS. When texting is enabled for your organization, you’ll see SMS as an option anywhere you’d typically email a candidate, like interview scheduling, reminders, or sourcing outreach. 
![](https://a-us.storyblok.com/f/1017310/2312x1730/936fad0a81/new-texting-tab-on-the-candidate-profile.png)
All messages (sent or received) appear in the candidate feed alongside emails, notes, and other activity. This gives everyone on the team full visibility into every conversation, without switching tools or systems.
![](https://a-us.storyblok.com/f/1017310/2312x1730/1a87800142/text-messages-appear-on-the-activity-feed.png)

## Compliant out of the box

Ashby handles consent management and 10DLC registration behind the scenes. Just request the feature in-app your admin center to get started. 
![](https://a-us.storyblok.com/f/1017310/2312x1730/cd9a1d9330/enable-texting-from-your-admin-panel.png)

You can collect SMS opt-in on your application form, or trigger a consent request before the first outbound message is sent. If a candidate hasn’t opted in, Ashby will queue the message and send it once they reply “START.” Candidates can opt out at any time by replying “STOP,” and all consent changes are automatically logged. If consent happens outside of Ashby (like during a phone call), recruiters can override it manually.
![](https://a-us.storyblok.com/f/1017310/2312x1730/4182559bff/texting-consent.png)
Ashby provides a single, shared phone number per organization, so messages don’t come from random or unrecognizable numbers. This improves trust, ensures brand consistency, and reduces confusion for candidates at a time when recruiting-related scams are commonplace.

Recruiters can reply to messages from within Ashby or directly via email—whichever is faster. Notifications can be customized to alert recruiters via Slack or email when a candidate replies, opts in, or updates their consent status.

## Templates and automation so your team moves faster
![](https://a-us.storyblok.com/f/1017310/2312x1730/5e92e13ed0/build-texting-templates-with-replacement-tokens.png)
Teams can send messages manually or use Texting Templates with full Ashby token support for personalization. 

Admins can create shared templates; recruiters can manage personal ones. This saves time and ensures consistent, high-quality outreach.
SMS is also fully integrated into interview workflows. From the Schedule Interview activity, you can:

- Send Direct Booking SMS when scheduling
Send Confirmation SMS after booking
- Enable SMS-based Interview Reminders
- Automatically send texts when a candidate enters a specific stage

You can toggle any of these to use SMS or email, depending on what works best.

Note: 
This initial release is limited to support SMS based messaging to US and Canadian phone numbers. Support for WhatsApp messaging in order to text candidates with international phone numbers will come later.



Ashby brings texting into your core recruiting workflows with the benefits of being trackable, compliant, and easy to use. 


Texting in Ashby: Fast, Compliant, and Built for Recruiting

Texting in Ashby

<div style={{position: "relative", paddingBottom: "56.25%", height: 0}}><iframe src="https://www.loom.com/embed/f94bf97a17ad4519874e08286ad05f2a" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowFullScreen style={{position: "absolute", top: 0, left: 0, width: "100%", height: "100%"}}></iframe></div> 
Faster hiring starts with tight alignment from the start. But in practice, busy schedules and unclear expectations often slow things down. 

Hiring manager expectations on ideal profiles can be implicit, feedback hard to collect, and review workflows clunky. This lack of tight alignment leaves recruiters to guess what “good” looks like, creating delays and mismatched candidates. 

Candidate Reviews in Ashby make it easy for hiring teams to quickly exchange structured feedback on candidate profiles and stay aligned all within the ATS. They give you a lightweight, structured way to get hiring manager feedback on candidate profiles quickly and easily. 

## Requesting candidate reviews

You can quickly request reviews from hiring managers using Bulk Actions in Sourcing Projects. To get started, jump into any active sourcing project and select the candidates who match your desired profile. You’ll find a new Request Review action.
![](https://a-us.storyblok.com/f/1017310/2270x1416/028e09ad4f/candidate-review-1.png)
When you do this, a new dialogue screen will appear where you can enter your review request details. You’ll enter a title, select your reviewer, and provide context for the request in the optional note.
![](https://a-us.storyblok.com/f/1017310/2370x1730/7f75b70989/candidate-request-review-2.png)
Once sent, you’ll be notified again when the assigned reviewer has completed their reviews.

## Review candidates easily

Hiring Managers are instantly pulled into the Candidate Review process with a one-click review request that is delivered right into their inbox. The email notification is optimized for action, which is necessary when partnering with busy Hiring Managers.
![](https://a-us.storyblok.com/f/1017310/2862x2102/d445874858/4-3-start-reviews.png)
Hiring Managers will also see a new task notification waiting for them the next time they log into Ashby under a new Reviews tab. This notification makes it easy to track and complete reviews alongside their other hiring team activities.

When a hiring manager starts a review, they’ll see the candidate’s profile along with all the context the recruiter provided. This makes it easy to jump in without a lengthy handoff, or the context switching that comes when using a tool outside your ATS.
![](https://a-us.storyblok.com/f/1017310/2526x2102/abb6cccdd9/start-review-zoomed-out.png)

As hiring managers review profiles, they can score candidates with an easy 1-4 scale, and input any optional notes about the profile to help TA teams better refine their sourcing strategies. The built-in scoring mechanism ensures a structured evaluation across candidates.

This setup allows hiring managers to review candidates on their own time, while giving recruiters the clear, actionable feedback they need to move fast and stay aligned.

Hiring Managers will work through each profile until they have finished reviewing all candidates. At that point they will see the same completed reviews page that you do.

Perfect for tight feedback loops, clearer collaboration, and faster iteration on sourcing strategy.

## Review feedback at a glance

With Candidate Reviews, it’s easy to tell whether your sourcing strategy is working. Candidates who received a passing score (3 or 4) are marked with a green thumbs-up icon. Those who scored 2 or below are marked with a red thumbs-down.
![](https://a-us.storyblok.com/f/1017310/2370x1730/2e5c3d3fc9/candidate-review-summary.png)
On the right side of the Reviews page, Ashby summarizes the hiring manager’s feedback across the pool of candidates you requested for review. You’ll see who reviewed the candidates, any notes they left, the average score, and the overall pass rate. Recruiters can also view the original note shared when the review was requested, giving full context to the request.

Even at high volumes, Candidate Reviews are designed to be actionable. They help you spot trends, adjust your approach, and continuously improve alignment with hiring managers.

When there’s enough review data, Ashby takes it a step further with AI-powered summaries. These summaries highlight sentiment, surface patterns in the feedback, and suggest next steps, like tightening your criteria or shifting your focus.

## A central view of all reviews
Under the Sourcing tab, Ashby customers will find a new Candidate Reviews item. Here they can see a central view of Candidate Reviews across your organization. Teams can view their sent and received requests, create targeted filtered views, and manage the status of current candidate reviews. 
![](https://a-us.storyblok.com/f/1017310/2370x1730/db3fe0deba/4-3-cr-home.png)

You can filter by reviewer, requester, title, status, and confidentiality  which makes it easy to stay organized as volume grows.


Candidate Reviews give you a lightweight, structured way to get hiring manager feedback on candidate profiles quickly and easily. 


Candidate Reviews: Enhance Collaboration Between Recruiters and Hiring Managers

Candidate Reviews

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Featured updates

Introducing Fraudulent Candidate Detection and Management to help you focus on legitimate candidates

Quickly find candidate information with AI Candidate Assistant

Build reports by asking questions in plain English

A simpler way to get started with reporting

Texting in Ashby: Fast, Compliant, and Built for Recruiting

Candidate Reviews: Enhance Collaboration Between Recruiters and Hiring Managers

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