Team

We're a nimble team of humans working together to do big things.

Ashby is a remote-first company with colleagues working from 19 different countries in North America, South America, Europe, and Asia. We host an annual company-wide gathering, along with individual team meetups each year.

Ashby holiday book exchange

Our 2022 holiday book exchange 🎄

Benjamin Encz
Benjamin Encz

Co-founder & CEO

Something I'm proud of at Ashby...

I've designed and created some of the early building blocks we use to build new features (think Legos). It's been great to see the team embrace this way of building and watch the building blocks evolve without my help!

Something I've helped the team with...

I've built and continue to expand the internal knowledge base of our industry and our customers. It's critical to help the team make independent product and engineering decisions.

Most surprising thing about Ashby...

The team has consistently focused on the long term even as I've stepped away from engineering.

Abhik Pramanik
Abhik Pramanik

Co-founder & VP of Engineering

Something I'm proud of at Ashby...

I built Ashby's design system. It's enabled the team to design and launch well designed products; often without a full-time designer! While we have room to improve, customers consistently comment on how well designed Ashby is.

Something I've helped the team with...

I implemented code that tagged all client Sentry errors with a link to a video recording of the user session. It was a small change but it continues to help us create repro steps for obscure bugs and fix them, often without a user even reporting it!

Most surprising thing about Ashby...

I continue to be surprised at the depth we can go with each feature we've built. While we can improve our customer's lives with a first version, it often uncovers even more impactful problems or inefficiencies we can solve. We've only scratched the surface of what Ashby can do for our customers!

Mike Clapson
Mike Clapson

VP of Sales

Something I'm proud of at Ashby...

I've helped streamline and automate a number of small processes so that account executives can spend more time speaking with customers and less time entering data.

Something I've helped the team with...

In my first quarter I collaborated with Jacob to land Ashby's largest customer yet!

Most surprising thing about Ashby...

It's so exciting to see the passion for our product and the volume of people that reach out to us to learn more. It's a testament to the quality and power of the product our team has built.

Harriet Johnston
Harriet Johnston

VP of Marketing

Something I'm proud of at Ashby...

When I joined, Ashby had no public site and only a few hundred customers. Today we serve 2,900+ customers, have grown 135% YoY, and operate as a remote team across 20+ countries. Most of all, I’m proud of the marketing team we’ve built: people who show up for each other, move fast, obsess over details, and keep raising the bar—across our community program, podcast, benchmark reports, and Ashby One, all the way to delightfully scrappy ABM gifts and our clothing lines the team is pushing for better and the energy it creates is infectious.

Something I've helped the team with...

Marketing 😎

Most surprising thing about Ashby...

The velocity and consistency at which we deliver against our product roadmap and the cascading implications that has in terms of the quality, impact, and planning that it enables in marketing.

Kelsey Peterson
Kelsey Peterson

VP of Customer Success

Something I'm proud of at Ashby...

I’m proud of how intentionally we show up for our customers, guiding them toward their goals and intended business outcomes in a thoughtful way (and enjoying the journey alongside them).

Something I've helped the team with...

I’ve helped deepen our partnership with Product, a material differentiator that allows us to address customer opportunities swiftly and with great impact.

Most surprising thing about Ashby...

The team alignment with our Operating Principles is remarkable. The principles are not a loose guide; they're actively practiced each and every day with meaningful results.

Shane Gallaher
Shane Gallaher

VP of Finance

Something I'm proud of at Ashby...

I'm really proud of the financial model and reporting infrastructure I've built, which gives us a foundation that’s both robust and flexible enough to scale with the business. It’s been rewarding to see that work directly support everything from our fundraising efforts to helping leaders across the company make more data-informed decisions. I’m also proud to have made a couple of great hires on our accounting team — building a team that’s not just strong technically, but also collaborative and aligned with our values.

Something I've helped the team with...

Whether it's evaluating headcount plans, helping leaders understand unit economics and other metrics, or navigating tradeoffs, I try to make team finance feel like a partner to the business — not a gatekeeper.

Most surprising thing about Ashby...

How consistently we’ve executed against our most important priorities — even as the business has grown quickly and substantially. That kind of focus and follow-through is rare, and it makes me really excited to be a part of Ashby.

Jim Miller
Jim Miller

VP of People and Talent Acquisition

Something I'm proud of at Ashby...

A consistent, cohort based hiring process that enables Ashby to hire the best talent across the whole pool of candidates for any given job. This has enabled us to focus on pipeline, process elements that impact "Quality of Hire," and creates a choice scenario for hiring managers at the end of our hiring activities.

Something I've helped the team with...

A fast and efficient pipeline generation model that helps all of our hiring managers see immediate, high caliber talent pools for their roles. I wear many hats within this, focusing on where I can make the biggest impact to help Ashby grow! Rolling my sleeves up, screening resumes, sourcing candidates, and scheduling interviews gives me the deepest look into the capability of our product. I can help leverage my deep talent experience to help any teammate, from Engineering to Customer Success, Marketing to Sales have more context around how our customers use our product.

Most surprising thing about Ashby...

The intentionality in everything we do. It's very special.

Katie Noonan
Katie Noonan

Chief of Staff

Something I'm proud of at Ashby...

My ultimate goal as the first Chief of Staff at Ashby is to develop a blueprint for this role and give our CEO, Benji, greater leverage and focus. By working closely with Benji and our leadership team, I've been able to help keep projects on track, monitor our company progress, plan our leadership meetings and offsites and help keep our team accountable to our ambitious targets and plans. With my background as a corporate attorney, I've also built the foundations of our in-house legal function. I've worked on our series D fundraising, secured Ashby's IP and worked on our global expansion plans setting the foundation for Ashby's growth for years to come.

Something I've helped the team with...

One of the best parts of the Chief of Staff role is getting to collaborate with a wide variety of team members on different parts of the business. I worked closely with our marketing team on our first annual customer customer, Ashby One in May and the launch of our series D announcement in July this year. Right now, I'm collaborating closely with our people team on a number of priorities, including our next company offsite in October and also driving improvements to internal operations such as a new vendor and renewals process at Ashby which will provide clarity and efficiency to all our teams.

Most surprising thing about Ashby...

Two things. First, the intense customer love for Ashby's product and our team. It's hard to truly understand the extent of this love until you see all the feedback our team receives everyday. Second, I knew the quality of the Ashby team was incredibly high but was pleasantly surprised by how down to earth and humble everyone is. We always assume positive intent which allows us to collaborate quickly.