Team
We're a nimble team of humans working together to do big things.
Ashby is a remote-first company with colleagues working from 15 countries in North America and Europe. We meet in person at least once a year in Europe and in our office in San Francisco.
Our 2022 holiday book exchange 🎄
Something I'm proud of at Ashby...
I've helped streamline and automate a number of small processes so that account executives can spend more time speaking with customers and less time entering data.
Something I've helped the team with...
In my first quarter I collaborated with Jacob to land Ashby's largest customer yet!
Most surprising thing about Ashby...
It's so exciting to see the passion for our product and the volume of people that reach out to us to learn more. It's a testament to the quality and power of the product our team has built.
Something I'm proud of at Ashby...
Chapman and I worked on a document to breakdown two competitors of Ashby to help the Sales team improve their pitch to customers on our value add and key differentiators.
Something I've helped the team with...
On the Sales team, it’s important to have strong messaging around our product. I contribute to building messaging templates that the Go-to-Market team uses to engage prospects and make sure that we are highlighting the key aspects of the platform from a perspective of a day-to-day user.
Most surprising thing about Ashby...
It’s surprising how much Ashby's leadership believes in a holistic approach to your work and life balance. People say they care about the two but, when the rubber meets the road, work tends to come first. Not with Ashby. If you’re not doing well personally and need time, that is priority, and you see it in how leadership discusses work when you need to take time off.
Something I'm proud of at Ashby...
As the first non-eng hire in Europe I've helped set the foundation on how we go-to-market in EMEA.
Something I've helped the team with...
I helped our Go-To-Market folks out with talk-tracks on what recruiters and Head of Talents want to see during a demo: the complete journey of a candidate moving from application to offer and how we demo cNPS and surveys. Also I'm a big automation nerd, so built a lot of Alfred automation recipes for the Go-To-Market team.
Most surprising thing about Ashby...
Transparency. For instance, I find it refreshing that everyone has access to all our revenue metrics from progress against goal to churn.
Something I'm proud of at Ashby...
Constantly updating and tweaking our documentation with more EMEA-focused content and collateral!
Something I've helped the team with...
After having read the book "RecOps: Recruiting Is Still Broken. Here Is How To Fix It" by James Colino, I wrote a summary for our Go-to-Market team to read through during their onboarding. It gave them a better understanding of the priorities and challenges of our customers from the get-go!
Most surprising thing about Ashby...
Constantly surprised by how thoughtfully we ship products and features that truly make a difference in the talent world, all in record time. Makes my life on the sales side extremely fun and dynamic!
Something I'm proud of at Ashby...
I built out our quarterly sales and churn forecast to help with Go-to-Market planning and resource allocation. These forecasts allow us to plan for the quarter and estimate where we are going to end the quarter in terms of Net and Gross ARR.
Something I've helped the team with...
I built out a new churn process to standardize data collection around customers that may chose to leave Ashby so that we can learn from them!
Most surprising thing about Ashby...
There is so much documentation! The team is amazing at documenting their processes and decisions.
Something I'm proud of at Ashby...
I've been refining how we work with larger, and more complicated, customers to ensure they have a full understanding of the product and the ability to see value as soon as possible.
Something I've helped the team with...
I am building out competition focused content to ensure we have a strong understanding of the other platforms in our market and how Ashby delivers a differentiated experience.
Most surprising thing about Ashby...
The raw power in our product —with a few clicks we can deliver insight and understanding that traditionally took hours, days, or weeks of working in spreadsheets. It's amazing to watch customers light up when they see what they are capable of with Ashby.
Something I'm proud of at Ashby...
I have improved our sales process to help our start-up customers evaluate Ashby.
Something I've helped the team with...
We have documentation on nearly everything at Ashby which has been a game changer for the onboarding process. After introducing a new sales intelligence platform to the Go-to-Market team, I helped document the set up instructions and best practices.
Most surprising thing about Ashby...
The most surprising thing about Ashby is how many people talk about their positive experience with the tool and how quickly that message has been spreading to others! It speaks volumes to the engineering and design principles at Ashby.
Something I'm proud of at Ashby...
I have helped shape the sales process to help our start up customers evaluate the ATS market in clear and friendly environment.
Something I've helped the team with...
I love to write new email copy for the rest the team to use in outreach to prospective customers!
Most surprising thing about Ashby...
How much our customers love using Ashby! Our #ashby-love Slack channel is buzzing all day with incredible feedback for the product and our customer support.
Something I'm proud of at Ashby...
I'm helping to shape our GTM approach for larger companies in EMEA, learning and sharing the nuances of selling in this market.
Something I've helped the team with...
I've collaborated with EMEA colleagues and leadership to refine messaging for the EMEA market.
Most surprising thing about Ashby...
The obsession to provide the best-in-class product to our clients. Everybody cares so deeply about what our clients need － it's refreshing to be a part of.
Something I'm proud of at Ashby...
I am proud to have guided over 175 companies through selecting Ashby as their ATS of choice. From companies as small as two hiring their first engineer to companies with over 100 employees and plans to double in size. It is so fun to see how Ashby can be a fit for everyone!
Something I've helped the team with...
I’ve been actively involved in onboarding new team members at Ashby, helping them get up to speed quickly and feel supported from day one. I love to be a go-to resource!
Most surprising thing about Ashby...
The pace of innovation! It is very rare to have a custom suggest an idea and then see it come to fruition so soon thereafter. Our release blog is a world of wonder 🎉
Something I'm proud of at Ashby...
I'm very proud that I brought in the largest deal in company history less than 5 months into my tenure here. This prevalent logo in the AI space will help spur growth as we move upmarket, and had a significant impact from a revenue perspective.
Something I've helped the team with...
I've built a "Mutual Partnership Plan" that some of my teammates use in their conversations with prospective customers as we map out the steps that need to be taken before a partnership is cemented. It can be a helpful project management tool that creates accountability and surfaces concerns.
Most surprising thing about Ashby...
It has to be how effusive customers are about the product. It's really fun to demo this for folks who have been using tools that haven't met their standards for a long time.
Something I'm proud of at Ashby...
In May 2023, I joined Ashby to assume the responsibility of customer renewals and build out a scalable contract management process. By July, I had complete autonomy over our customer renewals and contract inquiries, and was able to deliver transparent and on-time renewals for both our customers and Ashby. This transition has helped to improve our overall customer retention, while creating a more intentional and positive renewal experience.
Something I've helped the team with...
I was thrilled to see Ashby identify the need for my role early on as a company, as a dedicated Contract Management team is essential for allowing Sales and Customer Success to dedicate their efforts to bringing on and supporting Ashby customers. The commitment to customer growth and success was evident in this business decision, and has proven effective since I joined Ashby to take over renewals and contracts.
Most surprising thing about Ashby...
The pure delight of Ashby's customers will never cease to amaze me, and is unlike anything I have experienced in Saas. This is, of course, due to Ashby's overall vision and the high level of talent they have secured. Each team with Ashby brings an essential element that adds to the customer fandom over Ashby that we see each day. It is a joy to engage with customers who are so infatuated with the product and the Ashby way!
Something I'm proud of at Ashby...
In my fifth month at Ashby, I closed our biggest deal yet. It was a great way to see firsthand how the whole team supports sales and comes together as we learn how to win in the enterprise space and displace legacy ATS providers. Building the enterprise sales motion has been really fun and I'm excited to see this record broken!
Something I've helped the team with...
As we continue to build enterprise pipeline, I've helped create sales collateral to support the specific needs we're uncovering to better support our competitive position and stand out as a thought partner vs just another vendor.
Most surprising thing about Ashby...
As a salesperson, the way Ashby team members embrace the One Team culture has been the most pleasant surprise. Folks across teams are proactive to open their networks to help book meetings and/or move deals along.
Something I'm proud of at Ashby...
I standardized processes to help our Startup Account Executives provide amazing experiences for our customers. We strive to become both product experts as well as thoughtful and trustworthy advisors for the businesses that we work with.
Something I've helped the team with...
A standardized dashboard in HubSpot for our Startup Account Executives that enables us to remain aligned on all the key areas of our motion. This dashboard has given us the opportunity to have a variety of meaningful conversations with both my direct team as well as other departments. As they say, you can't improve what you don't measure!
Most surprising thing about Ashby...
Ashby's thoughtful and intentional culture fuels our rapid innovation, creating an extraordinary number of Ashby super-fans in the market.
Something I'm proud of at Ashby...
When I joined in FEB '24 I really tried to hit the ground running generating pipeline in my new role. I was able to show the broader team success and shared my process to the whole sales team only a few quarters into my tenure. This also helped me excel in my first year and make the jump to Enterprise less than a year in to my time at Ashby.
Something I've helped the team with...
I talked about the outbound motion I helped create above but also just giving a really good sales experience when people come to Ashby and evaluate the platform.
Most surprising thing about Ashby...
When I first started the customer love really stood out and still does. Another things that's became evident since I started, is the level of talent working at Ashby in every department. Everyone is really passionate about the problems were solving and the customers in this space. It's pretty wild to see the diverse backgrounds and the success people have had before Ashby. There's so many examples across all departments where people have seen what good looks like.
Something I'm excited to work on at Ashby...
I’m excited to keep contributing to our growing list of customers and ensure they have a fantastic experience every step of the way! I’m genuinely impressed by the sheer number and quality of logos we proudly call Ashby customers. I love seeing Ashby success stories — whether on our website, G2, or just during a LinkedIn scroll.
My onboarding experience at Ashby...
I’m happy to report that the high expectations for onboarding, set during the interview process, have not only been met but exceeded! The onboarding experience has been smooth and well-documented, allowing me to feel confident when speaking with our customers about all the exciting features the Ashby platform offers. The sense of cross-functional collaboration from CS, Support, Partnerships, and beyond has been incredible.
Most surprising thing about Ashby...
For a relatively young company, the size of the Ashby community we've built and the speed at which it’s growing are truly remarkable. It’s incredibly rewarding to hear so often from our customers, and even former customers, about how much they love using our platform and working with our team.
Something I'm excited to work on at Ashby...
I'm looking forward to helping Chapman, Mike, and Kushal build out the onboarding and training process for new SE hires in order to help folks get ramped efficiently and effectively.
My onboarding experience at Ashby...
Onboarding has been great so far! It's fun getting to help shape the process and I appreciate how open to feedback everyone is.
Most surprising thing about Ashby...
How quickly and often product releases occur! It's amazing to see the ongoing impact and value Ashby provides for customers.
Something I'm proud of at Ashby...
I've helped 90 exciting startups across Europe, Africa, the Middle East, and Asia-Pacific evaluate and get started with Ashby to achieve their ambitious hiring goals.
Something I've helped the team with...
I'm currently the onboarding buddy for two of our newest Startup Account Executives in EMEA, showing them the ropes and helping them ramp up as quickly as possible so they can start running ATS evaluations with our prospective customers.
Most surprising thing about Ashby...
In a relatively short time, Ashby has become one of the best ATS's on the market (the best in my opinion, but I might be biased!). Having worked at multiple software startups in the past, it's truly mind-blowing how quickly we've become a category leader, how good and fast our Product and Engineering teams are, how talented, thoughtful, and tenacious the team is at large, and most importantly how much our customers love us and how much value we're delivering for them.
Something I'm excited to work on at Ashby...
I'm excited to help advance Ashby to the biggest vision possible - to help those in TA and TM have a complete end to end tool that feels like they dreamt it themselves.
My onboarding experience at Ashby...
Great so far!
Most surprising thing about Ashby...
That it's hard to find a negative review on the product OR the team - unheard of in the HRTech space!
Something I'm excited to work on at Ashby...
I'm excited to build a deep understanding of our mid-market customers and then align our sales talent and resources to help accelerate their growth from start-up to global enterprise.
My onboarding experience at Ashby...
It's been fantastic! I'm genuinely impressed with the amount of documentation and resources available on day one. Having worked at a number of organizations at a similar stage and size, I can say that this is easily the best onboarding experience I've had.
Most surprising thing about Ashby...
Seeing the operating principles in action. Throughout the interview process and onboarding you immediately recognize an "Ashby way" of doing things that is thoughtful, empathetic and efficient.
Something I'm proud of at Ashby...
I've built workflows and processes that have improved CRM data cleanliness, making it easier for teams to access accurate and reliable information. This has enabled streamlined reporting and reduced inconsistencies.
Something I've helped the team with...
I completely redesigned our lead routing process across multiple systems to ensure we are set up for 2025 and beyond!
Most surprising thing about Ashby...
How laser-focused the entire team is on growing and hitting goals. The combination of energy, focus, and determination is unmatched.
Something I'm proud of at Ashby...
I focus on deep discovery—uncovering what truly matters to customers and turning insights into action. It’s not just about asking the right questions, but about connecting the dots to drive real outcomes.
Something I've helped the team with...
I've worked with cross-functional teams to create business value assessments that showcase Ashby’s impact, giving Talent Leaders a stronger voice to drive change.
Most surprising thing about Ashby...
One of the most surprising things about Ashby is how much depth is built into every feature—it’s not just an ATS, but a full-fledged analytics and automation powerhouse.
Something I'm excited to work on at Ashby...
At Ashby, my vision is to elevate the Contract Manager team to deliver a world-class renewal experience that consistently exceeds customer expectations. This involves refining processes, leveraging data-driven insights, and fostering close collaboration across teams to ensure customer satisfaction, retention, and upsell opportunities.
My onboarding experience at Ashby...
Incredibly fortunate to have started my onboarding from the Denver offsite. While this meant my official onboarding was delayed, I was able to "dive into the deep-end" learning about Ashby's plans for 2025, the incredible collaboration between internal teams and the impact we have on our customers. Only recommended improvement so far would be to clearly indicate that we need to login with our personal email instead of work email for the onboarding portal.
Most surprising thing about Ashby...
The product and internal teams feel like a much later stage company. The organisation is incredibly mature in how it sets its goals, collaborates and supports its customers.
Something I'm excited to work on at Ashby...
I'm excited to join the growing EMEA team and contribute to their already booming success across the region. I hope to be a culture carrier for the team in Europe!
My onboarding experience at Ashby...
Great! It's early doors, but I've been welcomed already and I'm excited to get going. I'm a real kinetic learner, so Gong recordings, shadow demo's and hearing about my colleague's experiences will be hugely helpful for my onboarding.
Most surprising thing about Ashby...
I feel instantly calm since joining. Everyone I've spoken to has been kind and forthcoming with information when needed. I think the hiring process really impacts this smooth arrival to Ashby - it means you feel a part of the team before you actually get here.
Something I'm excited to work on at Ashby...
Our vision is to empower all HR teams to become hubs of innovation that are as integral to your company’s bottom line as are their products and services. My team's focus is to bring Ashby to the world's most innovative and sophisticated companies. We're constantly thinking about how we can help teams work smarter, not harder so they can focus their efforts where it matters most.
My onboarding experience at Ashby...
The onboarding has been incredibly thoughtful and well structured for a young, scrappy company. We are very much a documentation first culture so a lot of time and attention has been invested in documenting all things Ashby which makes onboarding so much easier.
Most surprising thing about Ashby...
The customer love is amazing. We regularly get feedback about how blown away customers are to discover capabilities of Ashby that unlock new workflows and make their teams happier and more efficient.
Something I'm proud of at Ashby...
I helped build out a custom demo environment for a prospect onsite. This helped our team really make Ashby come alive for the team evaluating us!
Something I've helped the team with...
I've started running our internal Product Orientation for new hires; I'm intentional about making these fun, informative, and custom depending on the roles of the new hires.
Most surprising thing about Ashby...
I’ve worked at startups before, but the level of transparency at Ashby is next-level. Leadership shares a lot of context on decision-making, and there’s a strong culture of trust, which has made a big difference.
