Team
We're a nimble team of humans working together to do big things.
Ashby is a remote-first company with colleagues working from 15 countries in North America and Europe. We meet in person at least once a year in Europe and in our office in San Francisco.
Our 2022 holiday book exchange 🎄
Something I'm proud of at Ashby...
Analytics customer kick offs! Providing a strong onboarding experience for our partners, driven by thoughtful discovery, enablement, and training ensures our customers have what they need to succeed using Ashby Analytics.
Something I've helped the team with...
I created internal documentation around adoption markers, timelines, and expected implementation maps that have helped sales and product teams see the progress and expectations for new partners.
Most surprising thing about Ashby...
Our teammates are very thoughtful with communication and async workflows. Everyone has the expectation of respecting others' calendars and rhythms, all while prioritizing necessary work.
Something I'm proud of at Ashby...
I have been working on our new in-app Onboarding, which will hopefully help customers self-serve and more easily connect them to what they need in our documentation!
Something I've helped the team with...
I have recently been working on our Onboarding materials for new Startup CSM hires! Both refining what materials we introduce folks to, as well as crowdsourcing calls and emails that will serve as great learning tools.
Most surprising thing about Ashby...
How thoughtful everyone is about the work they do! We prioritize pretty fiercely, and that definitely leads to feeling like you are always contributing to important projects!
Something I'm proud of at Ashby...
Improving our in-app tours has been a blast. I've got to learn about the platform from some incredible colleagues and then pitch ideas and implement! 😀
Something I've helped the team with...
I haven't "shipped" anything quite yet, but have a few exciting projects in the works that will greatly benefit the team!
Most surprising thing about Ashby...
The scale of our reporting feature! I didn't realize just how in-depth you could get. There are so many fully functional dashboards/reports already built out for customers to take advantage of on day one.
Something I'm excited to work on at Ashby...
I'm excited to work with our Startup CS team to continue to improve the customer onboarding experience and to to provide valuable support and resources to our customers post-onboarding.
My onboarding experience at Ashby...
Awesome! There is a lot to learn, and the team has thought out really well how to onboard new team members so that we're setup for success in the long term.
Most surprising thing about Ashby...
How everyone genuinely seems to love working here!
