Docusign
Overview
DocuSign is the industry-standard e-signature platform. Connected to Ashby, hiring teams can send offer letters and non-offer documents (such as NDAs or agreements) directly from the candidate profile, with signing status visible in Ashby throughout the process. The integration removes the need to manually manage documents outside the ATS.
How to use
In Ashby, go to Admin > Integrations > DocuSign and click "Authorize with DocuSign," then log in and click Allow Access.
In your DocuSign account, go to Settings > Integrations > Connect > Connect Keys and click "Add Secret Key" — copy the generated key.
Back in Ashby, paste the connect key into the DocuSign integration tile and click Update.
Set DocuSign as your default e-signature provider in Admin > Offers > Settings (for offers) and/or Admin > Integrations > E-Signature Documents > Settings (for documents).
When sending an offer letter, Ashby will route the e-signature request through DocuSign — you can track envelope status directly from the offer details in Ashby.
