About this Episode
"The interesting thing about recruiting is that it is a more complex coordination problem than almost any other problem in the business," says Benji Encz, Ashby's CEO and co-founder and our guest on this episode of Offer Accepted. Benji shares what led him to build a recruiting tool, while also introducing Hiring Excellence, the concept underpinning the Ashby operation. Shannon and Benji dive deep into the impact of data on recruiting and business operations, and how to think about leveraging it for your team.
Benji shares what led him to build a recruiting tool, while also introducing Hiring Excellence, the concept underpinning the Ashby operation. Shannon and Benji dive deep into the impact of data on recruiting and business operations, and how to think about leveraging it for your team.
This Episode's Guest
CEO & Co-Founder @ Ashby
When he founded Ashby, Benjamin (Benji) Encz was setting out to create the kind of recruiting tool he wanted to use －advanced reporting, no context switching, and the customizability to build workflows that suited his team and organization. As Ashby’s fifth birthday approaches, he can look back on half a decade of in-depth research and development making him a recruiting tech expert. His knowledge of the recruiting world can help you strengthen your recruiting processes, save time, and hire better.
Benjamin Encz and Shannon Ogborn discuss hiring excellence, what it means as a philosophy, and the impact of hiring on today’s business landscape.
- Hiring is a layered process. Despite post-pandemic shifts in employees' mindsets and how employers see hiring, many companies still lack a framework to navigate how and where to make adjustments and drive desired outcomes when it comes to hiring. The complexity of the process became an area of focus for Benji, who said, "An interesting thing is that I didn't notice how broad the different categories are in which we could improve. There was always one focus, but take a step back, there's a ton. And over time, we worked our way back into this framework to be holistic. The focus might be different for any given company, but we were trying to build like this comprehensive map that people can go to."
- Focus on the quality of data, not quantity. The more information you have, the better decisions you'll make, especially in recruiting. But how you use data is crucial. From Benji: "The idea is to use data to inform decisions and learn from past behavior. There are other ways to use data. What we see the best companies do is use data daily for focus areas, and focus on actionable metrics that are specific enough that you can make a change in your process as a result."
- Tech is here to stay – but it won’t replace us. Tech updates will make us work more efficiently. In his interview, Benji added, "There's a long-running history of the jobs people are doing changing with technology. We’re good at continuously finding things for people to do. And I think that's part of continuous improvement. As soon as you can automate one thing, you can move on and focus on a higher value-add. Some jobs will certainly go away, but these people will have skills that can apply to more enjoyable tasks.""
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